InsightCP Support
We're Here to Help
Whether you're exploring InsightCP for the first time or already using the platform, our support team is here to make sure you get the most out of your experience.
If you need help, have questions, or want to share feedback — we’re just a message away.
Quick Support Options
Email Support
For general questions, technical help, or account support:
Hello@insightcp.uk
We aim to respond as quickly as possible — usually within 1–2 working days.
Documentation & Guides
Looking for guidance on how something works?
We’re building a growing library of:
feature walkthroughs
user tips
FAQs
troubleshooting steps
(Placeholder link)
Coming soon: InsightCP Knowledge Base
Report a Bug
Found something that isn’t working correctly?
Tell us at hello@insightcp.uk with:
What you were trying to do
Steps you took
What happened
A screenshot if possible
Your feedback directly improves the platform.
Support for Individuals
InsightCP is designed to be simple and intuitive — but if something isn’t clear, we’re here to help.
Common individual queries include:
Accessing your dashboard
Understanding your skills insights
Reviewing learning recommendations
Using the portfolio builder
Exporting or updating your data
If you need guidance, reach out anytime.
Support for Organisations
If you're using InsightCP for your team or organisation, we offer additional support:
Admin & HR Guidance
- Setting up roles and permissions
- Managing multiple users
- Understanding workforce capability insights
Workforce Analytics Help
- Team dashboards
- Risk indicators
- Future skills planning
L&D Support
- Learning insights
- Development pathways
- Upskilling tracking
- Reporting
For organisational support, email:
Hello@insightcp.uk
Feedback & Feature Requests
InsightCP is growing — and your ideas shape what we build next.
If you have:
new feature ideas
suggestions for improvements
framework recommendations
thoughts on UI or analytics
Drop us a line:
Hello@insightcp.uk
We genuinely read every message.
System Status & Updates
We are working on a public status page where you can:
check uptime
see scheduled maintenance
view release notes
track updates and improvements
Coming soon: InsightCP Status Dashboard